
Logistical challenges in shipping can take many forms – from damaged or lost shipments to delays and complications during customs clearance.
That’s why we’ve put together five logistics horror stories you won’t have to fear with Mail Boxes Etc.

THE TEXAS CHAINSAW MASSACRE OF BROKEN PACKAGES
A shipment sets off on its journey, and at first, everything seems perfectly fine. But then come the first bumps, jolts, and unexpected stops. The packaging starts taking a beating, and what began as an ordinary delivery turns into a real logistics horror story.
With Mail Boxes Etc., however, no package has to end up in a massacre. Thanks to professional packing and carefully selected protective materials, we help shipments reach their destination safely.
Learn more about professional packing → PROFESSIONAL PACKING
THE MYSTERY OF THE MISSING SHIPMENT
The shipment sets off on its journey, and at first, everything goes according to plan. But then its trail begins to disappear. Tracking updates suddenly stop, information becomes scarce, and no one knows exactly where the shipment is. The search continues, and with each passing day, uncertainty grows over whether the shipment will ever reach its destination.
With Mail Boxes Etc., you’re never alone in the search. We help you track down the information you need, communicate with the carrier, and find a solution to ensure the mystery of the missing shipment has the best possible ending.
Learn more about our shipping services → SHIPPING SERVICES


TRAPPED IN DELIVERY DELAYS
The shipment should have reached its destination long ago, but instead, it remains trapped somewhere along the way, and with each passing day, the situation becomes increasingly mysterious.
When simply waiting is no longer enough, Mail Boxes Etc. steps in to find out what’s holding the shipment captive.
Learn more about our services → INTERNATIONAL SHIPPING
CUSTOMS CLEARANCE NIGHTMARE
The shipment encounters its first problem during customs clearance. At first, it seems like a minor issue that can be resolved quickly. But the complications keep coming back again and again – another document, a new requirement, yet another delay. What initially seemed like a routine formality gradually turns into a real nightmare.
With Mail Boxes Etc., you don’t have to wait for the problem to arise again. We help you prepare the necessary documentation and guide you through the customs clearance process, ensuring your shipment can safely continue its journey.
Learn more about our services → CUSTOMS BROKERAGE


THE SILENCE OF THE CUSTOMER SERVICE LINE
The customer tries to find out what happened to their shipment. They call, send emails, and search for answers, but all they get is silence on the other end. Every hour without an update adds to the tension, turning a simple inquiry into a full-scale investigation.
With Mail Boxes Etc., however, you don’t have to wait for a clue to lead you to the answers.
The Silence of the Customer Service Line → CONTACT US
Leave the horror stories on the big screen. We’ll take care of your shipment.
